Woofs & Wanderlust, from the team behind Holidays in Cumbria. Visit Holidays in Cumbria →
20% Full Management

The day-to-day work behind a guest's stay.

Bookings and calendars

We manage listings and availability across your agreed booking channels, including Airbnb, Booking.com and direct bookings.

Guest communication

From the first enquiry to arrival information and questions during a stay, we handle the guest communication included in your management agreement.

Cleaning and changeovers

We organise cleaners and coordinate changeovers. Cleaning charges and any other separate costs are agreed in writing.

Keeping you informed

Your owner dashboard gives you access to your calendar, bookings and earnings information, so you can see how your property is doing.

Before we start, we'll set out the service in writing, including how maintenance is handled, which costs are separate and who is responsible for what. The support available depends on your property and its location.

Mich Roberts, founder of Woofs & Wanderlust
Who You'll Be Working With

Mich Roberts

Founder, Woofs & Wanderlust

I’m a holiday-home owner myself.

I started Holidays in Cumbria in 2020, bringing together a background in hospitality, property and business with a long-standing connection to the Lakes and North Pennines. Woofs & Wanderlust builds on that experience.

Through Property Concierge, I've helped other owners get their homes ready for guests, including a two-bedroom property in the Western Lakes and second homes whose owners live elsewhere. My work has included sourcing, staging, day-to-day management and co-hosting for owners who want to stay involved.

That practical experience shapes the way I work. We'll talk through your property and agree the support you need.

Read about my property work

Holidays in Cumbria was named Best Dog-Friendly Holiday Accommodations Company – Cumbria & the Lake District in the 2023 Best of British Getaways awards.

Dog-friendly and Pet-free Homes

The details matter.

For dog-friendly homes, guests need to know how many dogs can stay, what the outside space is like and any details that will help them decide whether it suits their dogs.

Pet-free properties have their place too. We'll look at the location, layout and the kind of stays that could suit your home, including holiday bookings, business stays or suitable longer stays.

Tell us where your property is and what you have in mind. We'll confirm what support we can offer.

Clear from the Start

Two ways to work with us.

The initial property review is free and there's no obligation to go ahead.

20% full management for owners who want day-to-day support, including organising cleaners.

14% marketing and booking agency for owners who want help bringing in and handling bookings while keeping responsibility for managing the property.

No VAT is currently added because we are not VAT-registered. We’ll set out what the percentage applies to, what is included and any separate costs in writing before you decide.

Let's talk about your property
  1. Tell us about the property

    Share its location, number of bedrooms and whether you already let it. A current listing link is useful too.

  2. Talk it through

    We'll discuss the support you need, your plans for the property and what needs to be in place.

  3. Review your proposal

    Read through the service and costs, ask your questions and decide whether it's right for you.

14% Marketing & Booking Agency

Your property. Our help with bookings.

We market your property and handle booking enquiries, while you remain responsible for running the property.

The service uses availability calendars and a request-to-book process. A request is an enquiry, not a confirmed booking: you confirm availability and price first, then the booking can be confirmed.

Woofs & Wanderlust collects the guest’s payment, retains the 14% agency fee and covers payment-processing costs. Payment is sent to you the day after check-in.

We’ll agree the details of your listing and booking arrangements with you before it goes live.

Ask about the agency service
  1. A guest requests dates

    Woofs receives the enquiry and emails you the minimum details needed to check the stay. The initial owner enquiry does not include the guest’s contact details.

  2. You confirm availability and price

    We check the details with you before the booking is confirmed. Woofs keeps the guest’s contact details until confirmation.

  3. We handle payment

    Woofs collects payment, retains 14% and covers payment-processing costs. Your payment is sent the day after check-in.

Your Free Property Review

Tell me about your property.

A few details are enough to start. If you already have a listing, include the link so I can take a look.

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Prefer a Conversation?

Book a 30-minute call.

Talk through your property, ask your questions and find out whether we're a good fit.

Book a call info@woofsandwanderlust.co.uk

Thank you. Your enquiry has been submitted.

Mich will be in touch to talk about your property and the support you're looking for.